As part of our ongoing commitment to improving your experience and strengthening account security, we are introducing an upgraded authentication system to our CDF Online.
This enhancement includes Two-Factor Authentication (2FA) and One-Time Passwords (OTP) delivered via SMS, enabling you to securely manage your account and reset your password through a convenient self-service process—without needing to contact support.
To ensure a smooth and seamless transition to this new system, it is essential that we have your most up-to-date contact information, particularly your mobile number. Kindly contact CDF, Canberra & Goulburn on 02 6239 9870 if you have any queries.
Additional information and updates on the upgrade and go live date will be posted as and when available.